HIPAA Compliance

We limit access to protected health information to authorized clinicians and staff who need it to provide care. Team members are trained on privacy and security practices, and we maintain policies for incident response, risk assessment, and workforce access.

The platform uses encryption in transit, role-based access controls, audit logs, and secure authentication. Patient data is stored on infrastructure designed for healthcare workloads, and access is reviewed regularly. We do not rely on encryption alone; we combine it with access controls and monitoring.

Our electronic systems are hosted in secure, professionally managed data centers with physical access controls. Our office at 1802 Broadway St, Suite #228, Galveston, TX 77550-4913 follows physical security practices for paper and workstation access.

In the unlikely event of a breach affecting protected health information, we will follow applicable breach notification requirements, including notifying affected individuals and regulators as required by law.

You have the right to access, amend, and request restrictions on your health information. You may also request an accounting of certain disclosures. To exercise these rights, contact us at (409) 310-0022 or visit our office.

We are continuously working to improve our security posture. Our platform is HIPAA-aligned, and we are pursuing SOC 2 Type II attestation. Compliance is a shared responsibility: patients should keep their login credentials secure and use the portal only for non-urgent communication.

GO TEAM HC
1802 Broadway St, Suite #228
Galveston, TX 77550-4913
Phone: (409) 310-0022